Collect required information
As a part of your registration, login data to play, we need your name, address and other contact information. We also ask for your bank account information, some preferences and demographic data. This information is important for our services. The information you provide allows us to provide an efficient service and helps us to improve the quality of our service.
How do we use this information
The information you provide Euro Lottery Services will be used to give you the service you deserve and to correspond adequately with you.
We use the information only to communicate with you: When you win a prize, when we make changes in comparison to the conditions, to answer your questions and to contact you about your lotto account MyELS. We may also use non-personal information to improve our service to our website and to collect statistics.
When necessary, Euro Lottery Services is allowed to provide personal information when required by law in a legal process, or if we find it necessary in connection with illegal activities, suspected of an investigation of fraud, situations involving physical threats to any person, or violations of our general conditions or other legislation. Otherwise, Euro Lottery Services will never share your information with third parties without your permission.
We will never sell or rent your personal information to third parties.
To improve and offer a user-friendly website when you visit our Euro Lottery Services website, many of our pages make use of "cookies." A "cookie" is a small file stored on the user's computer that identifies you as a unique user. This file contains information about the user. The use of a cookie is not linked to your personal information while visiting our website, they only make your navigation through our website in a more user-friendly way.
Euro Lottery Services takes every precaution to protect your personal information against the loss, abuse or changes to it. We cannot guarantee that data will not be lost, misused or modified, but we try to prevent this as much as possible. We provide the necessary physical, electronic and managerial procedures to make sure that all information remains within our database.
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